What’s the Best CRM for Nonprofits?


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What's the Best CRM for Nonprofits?

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What’s the Best CRM for Nonprofits?

From Nutshell to DonorDock, here are seven answers to the question, “What are the best CRMs for nonprofit organizations?”

  • Nutshell
  • Neon One
  • Microsoft Dynamics
  • Salesforce Nonprofit Success Pack (NPSP) or Blackbaud
  • Bloomerang
  • JotForm
  • DonorDock


Nutshell CRM is a customer relationship management software that operates on the cloud and provides various features that can be helpful to non-profit organizations.

Nutshell offers cost-effective pricing plans that can be adjusted to meet the needs of non-profit organizations with tight budgets. With a user-friendly interface and training and support resources, Nutshell is straightforward to learn and helps organizations get started quickly.

Besides that, you can customize Nutshell to fit the specific requirements of non-profit organizations, enabling them to manage donor relationships, track donations, and segment supporters.

And finally, Nutshell provides collaboration tools that allow teams to work together and share information more efficiently, improving communication and streamlining processes.

Georgi TodorovGeorgi Todorov
Founder, ThriveMyWay

Neon One

Neon One is a connected fundraising platform designed specifically for nonprofits. From my perspective, it is an easy-to-use connected platform that will give your organization a comprehensive view of its supporters and help you increase engagement and revenue.

Within one connected system, Neon One will provide you with donor, event, and member management, email marketing automation, volunteer management, payment processing with deep reconciliation, and prospecting and administrative tools.

Neon One will keep you and your team focused by automating time-consuming manual tasks and providing you with the tools and reports you need to make better data-driven decisions. You can save your team time and resources by using a best-in-class form builder and integrated tool suite.

Rasa Bernotiene, SEO Specialist, No Win No Fee

Microsoft Dynamics

Microsoft Dynamics CRM has become an increasingly popular choice for nonprofits looking for a comprehensive software solution that can provide organization and efficiency. Microsoft Dynamics CRM is well-suited to the unique needs of nonprofit organizations, offering features such as custom dashboards, contact and account management options, customizable workflows, user access controls, and automated tasks that can help streamline the organizational process.

It also integrates seamlessly with Microsoft Office 365, giving you one-click access to all your documents, notes, and contacts in the same place. Equally important is Microsoft’s deep commitment to social responsibility – they offer discounted pricing on their software products and a special non-profit accelerator tool to give nonprofit organizations an easy access point for help getting set up and rolling with Microsoft Dynamics CRM.

Jamie IrwinJamie Irwin
Marketing Executive, Service Club Delivery

Salesforce Nonprofit Success Pack (NPSP) or Blackbaud

NPSP is a CRM specifically designed for nonprofits that you can find on the Salesforce platform. It includes features such as donation management, grant management, and volunteer management.

Blackbaud is a suite of fundraising and relationship management software products designed for nonprofits. It includes products such as Raiser’s Edge NXT for donor management, Luminate Online for online fundraising, and eTapestry for donor and membership management.

Jason MossJason Moss
President and Co-founder, Moss Technologies


Bloomerang is a popular CRM platform that has been specifically designed for nonprofit organizations. It is known for its user-friendly interface and intuitive reporting features.

This platform offers a range of features, such as donor management, fundraising tools, email marketing, and reporting capabilities, which can help nonprofits manage their donor relationships and improve their fundraising efforts.

Jeff TseJeff Tse
Co-founder, CrazeCosplay


You can easily create forms to gather volunteer details and other data for your nonprofit with JotForm’s user-friendly form design tools. Several nonprofit CRM sheet templates let you keep track of many organization details in a single database.

To plan volunteer work and coordinate fundraisers, you can use editable table templates. Also, you may use donation forms to collect money and the donations list to keep track of your fundraising efforts.

You can share a custom template with team members so they can access it from any device or upload data from an Excel or CSV file to JotForm Tables.

Dean LeeDean Lee
Head of Marketing, Sealions


DonorDock is a powerful and intuitive CRM system designed specifically for non-profit organizations. It offers a wide range of features and tools that help nonprofits manage their donor relationships more effectively.

One of the best things about DonorDock is its ease of use. The interface is user-friendly and intuitive, making it easy for non-technical users to get their site up and running quickly.

DonorDock also offers robust reporting capabilities, giving non-profits insights into fundraising and donor engagement activities. With its affordable pricing and powerful features, DonorDock is a must-have tool for any non-profit organization looking to improve its donor management processes.

Peter ReaganPeter Reagan
Financial Market Strategist, Birch Gold Group

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