What I Wish I Knew Starting Out in Financial Services
When I first stepped into financial services, I was focused on learning all about the services provided to clients — investing, planning, spending, saving, protecting. I thought learning these was what I needed to know to be a great financial advisor.
What I didn’t know is that the real complexity in financial advising as a career isn’t just the services and the math. It’s the business models and the compensation structures that shape how financial advice is delivered.
If someone had said to me, “All financial advisors are not the same, and how they get paid matters more than you think,” it would have shaped my career earlier on.
Here’s what I wish I had known sooner:
1. “Financial advisor” doesn’t mean one thing
I assumed that anyone using the title “financial advisor” was doing roughly the same work. The truth is, there are vast differences in the services provided and the business models.
Some people are insurance agents using the title, or a version of it, because it sounds trustworthy. Some are brokers. Some are planners. Some only manage money. Some are essentially salespeople with a more professional label. And all of those roles can fall under the same umbrella term, “financial advisor”.
The industry doesn’t regulate the title. The public can’t see the difference — and most people entering the field can’t either.
2. Compensation shapes behavior, even when you don’t intend it to
This is the part no one talked about when I started. But it’s the piece that can quietly influence the way advice is delivered.
There are four main ways advisors get paid:
- Commission-only
- Fee-based
- Fee-only
- Advice-only
The difference is meaningful. Commission-only advisors are paid to sell products. Fee-based advisors switch between fiduciary duty and a salesperson role, often within the same meeting. Fee-only advisors get paid directly by the client but, in some firm models, may still feel pressure to gather assets. And advice-only planners are paid strictly for their time and knowledge — nothing more.
No model is “good” or “bad.” But every model creates a set of incentives, and incentives shape behavior, even for the kindest and most ethical advisors. If I had understood that earlier, so many things would have made more sense.
3. Being a fiduciary isn’t as straightforward as I thought
When you’re new, you hear the word “fiduciary” and assume it’s a clear line in the sand: you either are one or you aren’t.
It’s not that simple.
Some advisors act as fiduciaries only in certain parts of the relationship. Others can switch hats depending on the product or recommendation. As a new advisor, I had no idea this was happening. I didn’t know clients were receiving advice under two different standards and often in the same conversation.
4. The model you work in will shape the professional you become
Over the years, I’ve worked in three of the four models. Each one changed me — how I talked, how I recommended, how I thought about clients.
Eventually, I realized that I wanted a career free from those potential biases. That led me to the work I do now, where the goal is getting paid solely for providing clients the clarity and education they’re seeking.
5. What clients really want is transparency
In the beginning, I believed clients wanted the “right” answer. The perfect plan. The ideal recommendation.
But they want something simpler. They want honesty. They want clarity. They want to understand who you are, how you work, and they want you to understand them too.
If I could go back…
I wouldn’t change my path — it led me to the work I’m doing now, and I’m grateful for that. But I do wish I had understood the different compensation models much earlier. Knowing the different business models didn’t make me cynical; it made me clear on where I personally want to be. Knowing sooner would have helped me make sense of the mixed messages I saw around me and given me perspective on what didn’t feel quite right at the time.
I don’t look back with regret, but I do look back with a deeper understanding. I hope people entering the field can gain that clarity early on. It’s the perspective that steadied me, and it’s the reason I show up the way I do now.
About the Author
Linda Grizely, CFP® is a personal finance expert, financial wellness speaker, money coach, and creator of the MeMoney™ Method. She helps people build confidence and clarity with their money and teaches individuals and organizations how to replace financial overwhelm with empowerment and real-world results.
https://www.linkedin.com/in/linda-grizely/