How Can You Conquer Resistance to Change in a Branding Innovation Role?
In today’s fast-paced world, resistance to change can be a significant barrier in innovation roles. Entrepreneurs and founders share their top strategies to overcome this challenge. The article begins with insights on communicating the long-term value of change and concludes with advice on creating affiliation with a new brand. Discover a total of twelve expert insights in this comprehensive guide.
- Communicate Long-Term Value of Change
- Build Buy-In Through Storytelling
- Involve Team Early in Changes
- Create a Culture of Trust
- Present Relevant Data and Success Stories
- Encourage Continuous Learning and Growth
- Build Trust through Transparency
- Focus on Storytelling
- Address Emotional Concerns of Team
- Provide Clear Roadmaps
- Embrace Change as Opportunity
- Create Affiliation with New Brand
Communicate Long-Term Value of Change
As an entrepreneur who has built multiple SEO businesses over the last 15 years, I’ve seen firsthand that resistance to change is natural, especially in innovation roles where new ideas challenge the status quo.
The key to overcoming this resistance is by communicating the long-term value of change and making sure your team understands how innovation drives growth.
It’s important to involve people early, showing them the data or trends that support the shift and how it benefits not just the company, but their own roles.
Another crucial aspect is to start small with incremental changes that can quickly show positive results. This helps ease fears and builds trust in your vision. Once people see success in small steps, they’re more open to embracing larger, transformative changes.
Finally, lead by example: if you’re fully committed to the innovation, your team is more likely to follow your lead.
Johannes Larsson
Entrepreneur, Johannes Larsson
Build Buy-In Through Storytelling
One trick that’s always worked for me to overcome resistance is building buy-in through storytelling and a shared vision.
People often resist change when they can’t see how it fits into their world, so I create narratives that connect the change directly to the team’s goals and values. This way, they understand not just what’s changing, but why it genuinely matters to them personally and professionally.
Another helpful approach is breaking down changes into manageable steps. By implementing small, incremental shifts, people can acclimate gradually, which reduces the overwhelm that often comes with big changes. When they see steady progress and tangible benefits, resistance tends to soften, and they become more open to the new direction.
Nirmal Gyanwali
Founder & CMO, WP Creative
Involve Team Early in Changes
Resistance often stems from a fear of losing what is familiar, so transparency and involvement can go a long way. In our team, when we are about to introduce a new tool or strategy, we bring the team into the conversation early on. We start by explaining not just the “what” but the “why”—connecting the change to our overarching goals, whether it is improving efficiency, enhancing customer experience, or simplifying internal processes.
Another tactic that has worked well for us is to give everyone a chance to voice their concerns and ideas. Sometimes resistance brings up valuable perspectives we had not considered, and by addressing these early, we can refine our approach and make sure the change benefits everyone involved. For example, when we recently adopted AI-driven insights to enhance our product strategy, some team members were initially hesitant. By sharing how the data would directly impact their day-to-day work and asking for feedback on how we implemented it, we turned potential resistance into enthusiasm and buy-in.
Kinga Fodor
Head of Marketing, PatentRenewal.com
Create a Culture of Trust
Resisting change often stems from uncertainty or fear of the unknown. To conquer this, creating a culture of trust and openness is vital. Start with clear communication: Be transparent about the reasons for change, how it affects everyone, and the benefits it brings. Transparency helps demystify change and builds confidence among team members. When people understand the “why” behind the change, they’re more likely to support it.
Implementing Kotter’s 8-Step Change Model can be effective in these scenarios. This framework emphasizes creating urgency, forming a guiding coalition of influential team members, and crafting a clear vision. Engaging team members early and empowering them to contribute fosters ownership of the change process. When team members feel valued and part of the journey, resistance diminishes, and innovation can truly flourish.
Will Yang
Head of Growth & Marketing, Instrumentl
Present Relevant Data and Success Stories
Although people in innovation roles implement change constantly as part of their line of work, they can sometimes be resistant to it themselves, especially when it comes to change surrounding things like long-established processes or reliance on certain technologies. To conquer resistance, branding professionals should present relevant data and success stories that prove the benefits of the proposed changes.
Look for case studies and real-world examples of other organizations that implemented similar changes, then share with your innovation team how these changes led to successes like increased revenue or productivity. Additionally, lean on quantitative data that highlights the limitations of current processes and the potential advantages of the proposed changes. This can include metrics on efficiency, customer satisfaction, or market trends.
Providing compelling evidence is ultimately the best way to conquer resistance to change in innovation roles. By connecting the proposed change to positive and concrete outcomes, branding professionals can boost overall confidence and even convince their team to embrace the change with open arms.
Damien Vieille
CEO, Instent Industries
Encourage Continuous Learning and Growth
I believe it’s all about encouraging continuous learning and motivating your team. At Avenga, we offer our employees training courses and support during their learning process. Similarly, if we see that our team members express the desire to learn new skills or explore a different direction but lack the tools or time to do so, we do our best to provide all the help they need.
Furthermore, we never neglect the achievements of our team members. During our feedback sessions, we make sure to highlight their growth and development efforts. This way, we try to motivate other employees to strive for more and explore new opportunities.
Marta Romaniak
VP of Global Branding / Vice President of Global Branding, Avenga
Build Trust through Transparency
To conquer resistance to change in innovation roles, branding professionals can use several key strategies:
- Build Trust through Transparency: Start by engaging openly with team members or clients about the goals and benefits of the proposed changes. Providing a clear rationale and demonstrating how the innovation aligns with their long-term success can reduce apprehension. This was effectively used when a website development agency encountered resistance to redesigning a client’s website. By sharing performance data and mock-ups, the team eased the client’s concerns and eventually gained approval for a new design that improved their online results.
- Adopt a Phased Approach: Instead of pushing for an immediate overhaul, suggest gradual implementation of changes. This method allows individuals to adapt incrementally, making the process less intimidating. Small wins along the way can build confidence and enthusiasm for larger shifts.
- Involve Stakeholders in the Process: Collaboration is essential in overcoming resistance. Allowing teams or clients to participate in brainstorming sessions or decision-making fosters a sense of ownership, which increases their commitment to the change.
- Showcase Early Successes: When implementing innovative solutions, showcasing early success stories helps to illustrate tangible benefits, converting skeptics into supporters. For example, a redesign project that initially faced resistance saw improvements in user experience and sales, demonstrating the positive impact of the change.
By combining clear communication, collaboration, and phased implementation, branding professionals can effectively manage resistance and drive innovation forward.
Harmanjit Singh
Founder and CEO, Origin Web Studios
Focus on Storytelling
To conquer resistance to change in innovation roles, focus on storytelling. Show the benefits of change through relatable examples and small wins. Involve stakeholders early, inviting their input to create a shared vision. When people feel part of the journey, they’re more open to embracing new directions.
Keigan Carthy
Founder, Vision Management
Address Emotional Concerns of Team
To effectively tackle resistance to change in innovation roles, I find it essential to recognize and address the emotional concerns of my team members. Acknowledging that change often brings about emotional responses is a vital first step in fostering a supportive environment. I encourage regular meetings where everyone can openly express their feelings and concerns, as this helps me understand their apprehensions better. By actively listening and demonstrating empathy, I can guide my team through their emotions, which significantly smooths the transition and enhances its effectiveness.
Gary Hemming
Owner & Finance Director, ABC Finance
Provide Clear Roadmaps
To overcome resistance to change in innovation roles, provide clear roadmaps. People tend to be hesitant about new ideas because they feel uncertain about what the process will look like or how long it will take to see results. A roadmap can help cut through that uncertainty by outlining each step of the process and setting clear milestones.
When I was introducing a new digital tool for project management in our team, there was a lot of skepticism about whether it would improve our workflow. So, I created a detailed plan that showed what the first three months would look like, with specific goals for each phase, such as completing training sessions in the first month and gradually transitioning more projects to the new system by the second month. The plan also had checkpoints where we could assess how things were going and make adjustments.
Having this kind of roadmap helped the team see that this wasn’t just a sudden change being thrown at them; it was a guided process with room to adapt if needed. It made them feel more comfortable because they knew what to expect at each stage. Plus, it allowed us to celebrate small wins along the way, which boosted morale and built confidence in the new system.
Mushfiq Sarker
Chief Executive Officer, LaGrande Marketing
Embrace Change as Opportunity
As a personal brand stylist, I view change as an opportunity to reinvent your style and presence. Just as fashion evolves, so too should you, adapting and innovating to lead with confidence and vision.
Thus, there is the parallel between the natural evolution of style and the necessity of adapting to change in professional roles, encouraging a positive and proactive approach.
Arlene Stearns
CEO, ImageUp System
Create Affiliation with New Brand
The reason you’re a big believer in branding, and others aren’t, is that you’ve seen what a brand can do. You’ve seen people create emotional connections to brands to the point where people behave in ways considered “beyond rational.”
But not everyone has seen this. Thus, you know something they don’t.
If you want to overcome resistance, people need to feel like part of the new brand (affiliation), they need to see that they aren’t the only ones making this change (group dynamics), and that there is a better world on the other side (incentives). Without these things, I’ve seen people dig their heels in and thrash to keep change from happening. And sadly, it often works.
James Ellis
Chief Brander, Employer Brand Labs
Submit Your Answer
Would you like to submit an alternate answer to the question, “Branding professionals, how can you conquer resistance to change in innovation roles?”